FAQ
Q1: What exactly is DigitalCartz?
A: We are a high-speed Tech Aggregator. Think of us as a professional bridge. We scout, vet, and curate the best third-party payment gateways so you can connect your business to the right financial infrastructure without the guesswork.
Q2: Do you provide digital wallets or hold my money?
A: No. DigitalCartz is a service provider, not a bank. We do not hold wallets, and we never touch your transaction funds. Your money stays strictly between you and the third-party gateway you choose.
Q3: Why do I have to pay a Service Fee?
A: The Service Fee covers our technical expertise, the vetting of secure providers, and the maintenance of the “Secure Bridge” that routes your business to authorized gateways. We save you weeks of research and technical integration hurdles.
Q4: Why aren’t your latest prices listed on the site?
A: The tech market moves fast. To ensure you get the most competitive, up-to-date rates for our aggregation services, we provide custom quotes. Contact us directly for a proposal tailored to your current volume.
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Q5: What happens if a gateway rejects my application?
A: While we provide the bridge to authorized providers, the final approval rests with their compliance team. Our fee is for the “bridging and vetting” service already rendered. We recommend reviewing our compliance checklist before applying.
